Meet the people who keep the jobs moving
Since 2004, Airconditioning Superstore has grown through steady work, direct advice and proper follow through. The team is built around people who know local homes, office parks, municipal rules and the realities of load-shedding, summer heat and damp coastal air when units are installed or repaired in Gauteng and beyond.
- Johannesburg North base with work across Sandton, Randburg, Midrand, the East Rand and the West Rand
- Supply-and-fit, replacements, relocations, servicing, repairs and maintenance plans
- Heat pumps and atmospheric water generators for homes, offices and small commercial sites
Every member of the team plays a clear part, from the first quote to the final handover. That is how we keep projects practical, tidy and on schedule.
Thabo Mokoena leads with practical experience
Thabo Mokoena, our Managing Director, has guided the business since the early days and keeps the focus on reliable product advice and neat workmanship. He works closely with the team on supply decisions, site planning and bigger commercial jobs, especially where access, power limits or building rules need careful handling.
Thabo is hands-on with the day-to-day standards too. If a job needs a cleaner replacement plan, a better route for pipework, or a solution that suits a home in Johannesburg North or an office in Sandton, he wants the facts on the table first.
Sales support that matches the right unit to the space
Naledi Khumalo, our Sales Manager, helps customers choose between split, inverter and solar aircons without overcomplicating the process. She asks about room size, sun exposure, number of people in the space, ceiling height and how often the area is used, because those details make a real difference to performance and running costs.
Her work is especially useful for homeowners comparing options during upgrades and for offices planning phased installs. Naledi also keeps the quoting process clear, so customers know what is included before the team arrives.
- Advice on aircon supply and fit for homes and offices
- Guidance on replacements, relocations and new installations
- Support with maintenance plans and commercial site surveys
Installation work that is neat, safe and finished properly
Pieter van Rensburg, our Installation Supervisor, keeps the fitment side organised from the first drill hole to the last test. He checks positioning, drain fall, mounting strength and cable routes, and makes sure the finished installation is tidy enough to stand up to daily use in real conditions, not just on paper.
Pieter is also the one who pays attention to practical issues like vibration, access for future service and where a unit will cope best in hot, dusty or humid spaces. For him, a proper install means fewer call-backs and better comfort for the customer.
Service and repairs handled with clear communication
Ayesha Patel, our Service Coordinator, keeps repair and servicing requests moving without confusion. She books work, follows up on parts and makes sure customers know when the technician is due, which matters when an office cannot afford long downtime or a family is waiting through a heatwave.
Sibusiso Dlamini, our Technical Support Lead, works alongside her on fault finding, diagnostics and technical advice. He helps the team trace the cause of poor cooling, noisy operation, leaks or power issues, and he explains the next step in plain language so customers can make a decision with confidence.
- Aircon servicing and repairs for split and inverter systems
- Support for aircon relocations and replacements
- Practical fault diagnosis for homes and commercial premises
Heat pump and water system knowledge for specialised jobs
Lerato Molefe, our Heat Pump Specialist, looks after the water heating side of the business and brings focused knowledge to installations, servicing and replacements. She pays close attention to geyser sizing, usage patterns and site conditions, because a heat pump that is correctly matched can make a real difference to energy use.
Lerato also supports atmospheric water generator projects, where the setup needs to suit the space, the available power and the expected water demand. Her work is especially useful for customers who want to reduce pressure on municipal supply or improve resilience during interruptions.
How our team works on site and after the job
The strength of the team is not only in individual skills, but in how those skills fit together. From the first phone call to sales@acsuperstore.co.za through to installation and aftercare, the handover between office and field is kept simple so customers do not repeat themselves or wait around for answers.
That approach helps on small house jobs in Randburg as much as on larger office work in Midrand or the East Rand. It also matters when a unit needs a quick check before a busy week, or when a site survey is needed for a better long-term plan.
- Clear quotes and honest product guidance
- Site checks that take access, power and building rules into account
- After-sales support for servicing, repairs and maintenance plans